Over the past few years we have had many types of disasters (such as hurricanes, blizzards, tornados, floods, fires, and terrorist attacks). With all of these situations, the Government has struggled to continue to serve its citizens because of the lack of a good COOP and technology recovery plan.
Every government agency should have a COOP plan and a corresponding technology recovery plan. Many times the COOP is led by the Public Safety departments, and the technology recoveries are led by the state or local government technology leaders such as CIOs.
What is it worth to you to shave minutes or hours off the recovery time for a service? You may be able to minimize life threatening situations. It is surprising that many states still do not have a good Technology Disaster Recovery Plan (DR Plan). Many plans are incomplete. When bad situations arise, many states are incapable of recovering their technology services. Even if some government agencies have the DR plan, they do not have the funds to test the plan routinely to remove errors and practice the real recovery process.
Without testing and practicing the recovery plan, it will take too long to recover the technology services when disasters occur and citizens will suffer. Without practice of the recovery, how can you make it better? How can you reduce recovery time? How can you be sure there are no problems with the plan?
The unfortunate thing is many law makers are unaware of the real situation and are not willing to make it a priority.
- Do you have a DR plan?
- When is the last time you have checked the plan?
- Is it complete and updated?
- Do you have any recovery test results?
- Where are the plans kept?
- Is it in your own data center? If yes, is that wise?
- Is there an opportunity to reduce cost of maintaining these plans?
- Are you struggling to develop a DR plan?
- Are you getting good information about your plan?
- Are you getting Recovery Test reports?
- Do you know how many recovery tests have passed and how many have failed?
- Do you receive the reasons if your DR recovery test failed?
- Can you do Trent analysis, graphs, and reports on recovery test results?
If you have a desire to improve your DR plan life cycle, SmiForce can help. Our plan tool provides you IT disaster plan and recovery management, plan documentation storage, and uploads current plan’s capability. You can track recovery site information, personal contact information, escalation process, and many important facts which you need at the disaster recovery time.
Many vendors lack providing reporting capabilities. SmiForce provides detail plan reports, including total plans, percentage of plan complete, etc. It provides analytics about recovery test results and plan improvement ideas.
With SmiForce, you will be able to provide stunning graphs and charts to legislators and other government leaders.
Over all, SmiForce solution can help you consolidate your tools and reduce your IT costs by providing ‘One Tool’ for multiple purposes, eliminating the need for buying multiple tools from various Vendors. Our IT solution also eradicates the need for redundant infrastructure, software costs, and administrative costs. Our current capabilities are as follows:
- Project Portfolio Management – Provide project oversight, project rationalization capability, project reporting.
- IT Finance and Budgeting– Provide budget creation, allocation process, rate setting process, service capacity forecast, service revenue forecast, monthly expense tracking, and revenue tracking
- Software Asset/License Management– Track software cost, maintenance cost, maint. renewal dates, PO information, invoice information, detail software reporting, vendor contract information, vendor performance management, etc.
- SLA Management and Reporting– Track service targets, actuals, ability to upload the SLA agreements. It also produces stunning graphs and reports for the commissioners and legislators.
- Hardware Asset Management– Track all aspect of IT asset including vendor, cost, location, maint. due dates and provides detail report on IT inventory.
- Application Portfolio and Performance– Track application priority, software revs, application to application interfaces, contact information, firewall information, etc. It also has the ability to upload and manage DR plan documents and other architectural documents.
- Service Desk Reporting– Easily able to create stunning graphs and reports monthly from incident management system .